- All Orders will be dispatched normally within 3 days of receipt of payment
provided all Items Ordered are in stock.
- If an Item is not in stock customer can wait untill it becomes available
or cancel the order.
- If customer chooses to cancel the order total amount except the bank service
charge will be refunded (see “Refund of Money” section).
- Orders will be dispatched by Trackon Couriers or Indian Speed Post depending
on the availability of service in destination area. Our choice will be final
for selecting courier service.
- We are not responsible for any delays because of Courier Service
Provider/Postal Department.
- In case of loss or damage of consignment during transport
- A Consignment will be considered LOST only if it is
not delivered to destination 25 days after its dispatch.
- NO action will be taken from our side before 25 days
of dispatch of consignment.
- No replacement will be provided only money will be
refunded.
- We will refund 100% of Invoice amount including the shipping charge
and any other extra charges customer paid to us.
Defective Items
- If the received products do not work in expected manner or has any defects/damages
please contact our office within 7 days of receipt of package.
- Customer shall have to send the defective products to our office by courier
or Indian Speed Post.
- Customer has to bear the cost of such shipments.
- A fresh replacement will be dispatched within 7 days of receipt of defective
products. Provided the products are available in ready stock.(See #2,#3)
Refund of Money
- Customer can also chose to get money refund in place of replacement, for
that customer shall have to provide a Bank account where we will transfer
the refund amount.
- We will refund the amount equivalent to the price of defective products
only. That means the shipping charge or any other charge that was collected
by the customer will not be refunded.
- All Refund will be made by NEFT(National Electronic Fund Transfer) ONLY
no other mode of refund is possible.
- All Disputes are subjected to Jamshedpur Jurisdiction only.
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